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Review of the Reserve Bank of Australia annual report 1997-98Media release: 15 June 1999SPOTLIGHT ON BANK FEESBanks have increased cheque account fees dramatically over the last eight years, according to a new survey released by the Reserve Bank today. The figures come from a survey instigated primarily in response to demands by a Parliamentary Committee and present some stark figures, according to the Chairman of the Economics, Finance and Public Administration Committee, David Hawker MP. The Committee wanted to know whether lower interest rate margins had been offset by banks increasing fees and charges. Most noticeable from the Reserve Bank of Australia's survey of major banks has been the increase in transaction fees over the last eight years. Once in excess of the monthly fee transactions, the withdrawal fees for ATMs (Automatic Teller Machines) have at least doubled: with EFTPOS the increase is 60%, for cheques it is 50%, and for personal service in a bank branch, withdrawing money has seen a staggering increase in costs of 400%. More recently, in 1998, the banks' fee income has grown rapidly in two areas. Fees on housing loans jumped 56%, while for personal (household) transactions the increase was a massive 80%. The RBA goes on to point out when comparing falling interest rate margins (that is the difference between the Bank's deposit and lending interest rates) and increasing fees, households are generally better off. The same is not so obvious for small business borrowers. As the RBA states, on average bank customers have gained from increased competition, particularly household borrowers. However, depositors with low balances and an above average number of transactions could be worse off. This means some of the most vulnerable in the community could be the most disadvantaged with changing banking charges. Mr Hawker said he expected the whole question of bank fees would be raised vigorously by members when the Reserve Bank Governor faces the Parliamentary Committee at this Thursday's public hearing in Melbourne.
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Public Hearing Program: Reserve Bank of Australia
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