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View the report as a single document - (PDF 605KB)

View the report as separate downloadable parts:

Preliminary pages	(PDF 121KB)
Chapter 1 Biannual hearing with the Commissioner of Taxation	(PDF 211KB)
Introduction Conduct of the hearing Committee findings Theme 1: Service standards Complaint handling Committee comment The change program Committee comment Tax office culture Committee comment Theme 2: Compliance Committee comment Theme 3: Policy development Committee comment Theme 4: External scrutiny and reviews Committee comment Other issues Concluding comments
Appendix A — Public hearing	(PDF 34KB)
Appendix B - List of submissions	(PDF 22KB)

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Last reviewed 18 July, 2012 by Committee Secretariat
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